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      How To Add/Delete/Edit Downtime

      LiveTracking allows you to add additional downtimes, edit the details of downtimes, and remove them.

      Table of Contents


      Adding Downtime

      To add downtime to a run in LiveTracking, follow these steps.

      1. Navigate to the Run Report of the run where you would like to add downtime.
      2. Click on the Downtime tab.
      3. Click on the red circle with a + in the middle.
      4. From the dropdown menu, select the event type Downtime, then press Next.
      5. Fill out the details of the new downtime: Start/End Date and Time, Reason, and Notes.
      6. Click Submit.

      Note: If you are unable to find a downtime reason that fits the situation, you can add a new reason. Here's a link to our article on Adding Downtime Reasons.

       

      Deleting Downtime

      To delete downtime in LiveTracking, follow these steps:

      1. Navigate to the Run Report of the run where you would like to delete downtime.
      2. Click on the Downtime tab.
      3. Find the Downtime you want to delete, and select Delete.
      4. A confirmation popup will appear, check the box, then Delete.

      Warning: Deleting a downtime removes the data associated with it. There is no undo button.

       

      Editing Downtime

      To edit downtime in LiveTracking, follow these steps:

      1. Navigate to the Run Report of the run where you would like to edit downtime.
      2. Click on the Downtime tab.
      3. Find the Downtime you want to update, and select Edit.
      4. Change the downtime details: Start/End Date and Time, Reason, and Notes.
      5. Click Submit.

      Note: If you are unable to find a downtime reason that fits the situation, you can add a new reason. Here's a link to our article on Adding Downtime Reasons.